(Junior) Technical Account Manager (f/m/gn)
Berlin Mitte, as from now, full-time, unlimited

freenet digital is part of freenet Group, the largest network-independent telecommunications provider in Germany. Founded in 2000, freenet digital is a leading global provider of next generation entertainment content and services for the digital consumer and known for developing exciting new products and services that deliver a seamless experience via web or wireless connection.
freenet digital’s brands include the digital marketing platform VENE.IO, the digital kiosk OJOM, and the social dating community iLove.
For more information about freenet digital please visit www.freenetdigital.com.


For our Business Development team we are looking for a (Junior) Technical Account Manager (f/m/gn) in our Berlin office.

Tasks

  • Responsible for the onboarding process of new B2B customers
  • Work closely with Product Managers, Account Managers & Developers
  • Create and maintain feature documentations and training documents
  • Plan and execute training sessions with the customers
  • Support clients during their operations
  • Distribute customer's feedback internally
Profile
  • Receptive personality with good form behavior and outstanding communicative skills on all hierarchy levels
  • Excellent English skills both written and spoken, knowledge of any other languages is a plus
  • Experience in giving training, ideally in a technical environment
  • Willingness to travel occasionally on official business 
  • Experience in working with support management tools is a plus
  • Experience with B2B customers is a plus
We Offer
  • An attractive working place in the heart of Berlin
  • An international, dynamic and very professional team from more than 15 countries
  • An exciting product and working environment where you will quickly assume responsibility
  • Diversified and challenging tasks
  • Career perspectives thanks to personnel development opportunitiess
  • Flat hierarchies and cooperative working atmosphere
  • Flexible working hours
  • Every day fresh fruits and free beverages
  • Team events and staff discount
  • An appropriate salary package according to market standards


Are you up to the challenge?
If you have the skill set requested, please submit your application online.